Shipping Policy
• Free shipping on orders $59+
• Please allow 1-5 business days for processing before your order ships.
Estimated Delivery Times
• Prior delivery: 3-8 business days to arrive.
• Standard delivery: 8-15 business days to arrive.
*Please note, estimated shipping times are not guaranteed.
Return Policy
• Curvy-faja will accept exchanges & returns within 30 days of receiving.
• Clearance products, free gifts, bras & underwear are not eligible for return policy.
• Items must be unworn and unwashed items in their original condition and packaging. We simply ask that you try it on OVER panties or undergarments.
• In most cases, we can only process one return or exchange for each order. For your benefit, please carefully consider all the products you need to return.
Each product page has its own size chart that will guide you in selecting your perfect size. If you have questions, feel free to contact us online or send an email to info@curvy-faja.com.
Our shapewear is designed to slim and smooth, so picking a size too small will cause bulges and discomfort.
Size depends on your measurements, so be sure to measure your bust, waist and hips before placing an order. We have size chart in every product page. You can check it for more details. It's smaller than the normal size. So it's recommended to buy one size larger for the best fit.
If you're not sure which size to choose, you can send messages or email us at info@curvy-faja.com. We are happy to answer your questions and help you select the right size for you.
Once the package is sent, we will send you a shipment notification e-mail. You can track your order with the tracking information provided in the e-mail or by logging in to your account on curvy-faja.com.
If you don't know how to check the status with the tracking number, you can see our help page here. You can also contact us to check the status for you, we're glad to help.
If you need to change your order information, please contact us in time to check the status of your order. If your package has not been sent out, we can change the size, color or your personal information for you.
Once the package has been sent out, you need to contact our customer service and we will contact the carrier to check whether the package information can be changed. If the information cannot be changed and the product received is not suitable, it cannot be regarded as a product quality problem and the customer is responsible for it.
Please check the order information carefully when placing your order to avoid any possible trouble that may arise later.
Please contact our customer service for further help. Check our Return & Exchange Policy page for more details.
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